Travel plans can change fast if there is an emergency. If you lose a pet, it is one of the hardest reasons to cancel a trip. TAP Air Portugal might look at each case of pet loss under the Tap Portugal airline flight cancellation policy pet death exception.
TAP usually follows rules for canceling tickets based on the fare you pick. Refundable fares let you have more flexibility, so you can get a refund without trouble. Non-refundable fares have penalties if you want to cancel. For special cases, TAP may look at your request one at a time to see if they can help.
Passengers should get in touch with TAP customer support right away when this happens. A simple and clear reason helps the airline staff know how important the request is.
You will usually need to provide supporting documents. A letter from the vet or a certificate from the clinic is often accepted. These papers help to show that your claim is true.
If TAP says yes, you may get travel vouchers, lower fees, or be able to change your flight dates. Refunds depend on what kind of fare you have and the rules for your flight route.
People should not think that there will be an automatic yes. Each time, the request will be checked on its own.
The Tap Portugal airline flight cancellation policy pet death exception is made to help people when they feel sad after losing a pet.
For more information about airline cancellation rules, go to flyairlinespolicy.
